Privacy Policy

1 Who We Are

Learnwiseapp is an education technology platform based in Pondicherry/Tamil Nadu, India. We provide MCQ-based exam preparation tools for students in CBSE and State Board schools, helping teachers and school administrators track academic progress.

Our registered address is in Pondicherry, India, and we operate under Indian law.

2 Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, school name, class/grade, and role (student, teacher, or administrator) when you register.
• Usage Data: Quiz attempts, scores, time spent, and performance metrics within the app.
• Device Information: Browser type, operating system, IP address, and device identifiers for security and analytics purposes.
• Communications: Any messages you send us via the demo request form or email.
• School/Institutional Data: Information provided by schools that integrate with our platform, including class rosters and student identifiers assigned by the school.

We do not collect payment information directly — any payments are processed through secure third-party providers.

3 How We Use Your Information

We use the information we collect to:

• Provide and maintain the LearnWise platform and its features
• Track and display academic performance to students and their teachers
• Send important service notices and updates related to your account
• Respond to demo requests and support queries
• Improve our content, question bank, and product features
• Comply with legal obligations under Indian law, including the Information Technology Act, 2000

We will never use student data for advertising or sell it to third parties.

4 Data Sharing

We do not sell your personal data. We may share data only in these limited circumstances:

• With your school: Student performance data is shared with the registered teachers and administrators of your institution.
• Service providers: Trusted third-party vendors (hosting, analytics, email delivery) who process data on our behalf and are bound by confidentiality agreements.
• Legal requirements: If required by law, court order, or government authority in India.
• Business transfers: In the event of a merger or acquisition, we will notify users before any data transfer takes place.

5 Data Storage & Security

Your data is stored on secure servers. We implement industry-standard security practices including:

• Encrypted data transmission (HTTPS/SSL)
• Access controls limiting who within our team can view personal data
• Regular security reviews of our systems

While we take all reasonable steps to protect your data, no internet-based service can guarantee absolute security. We encourage you to use a strong, unique password for your account.

Data is retained for as long as your account is active. Upon account deletion, personal data is removed within 30 days, except where retention is required by law.

6 Children's Privacy

LearnWise is designed for use by school students, which may include children under 13 years of age. We take this responsibility seriously:

• Student accounts for minors are created and managed by schools or parents/guardians — not by students independently.
• We collect only the minimum data necessary for the educational purpose.
• We do not show advertising to students.
• Parents or guardians may request access to, correction of, or deletion of their child's data by contacting us at the email below.

7 Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to correct inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal requirements
• Objection: Object to certain uses of your data
• Grievance Redressal: File a grievance with us; we will respond within 30 days

To exercise any of these rights, please contact us at nakkeeran@learnwiseapp.in.

8 Cookies

We use cookies and similar technologies to:

• Keep you logged in to the platform
• Remember your preferences
• Understand how users navigate the site (analytics)

You can disable cookies in your browser settings, but this may affect the functionality of some parts of the platform.

9 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For significant changes, we will notify registered users by email.

Continued use of LearnWise after any changes constitutes your acceptance of the updated policy.

10 Contact Us

If you have any questions, concerns, or grievances about this Privacy Policy or our data practices, please reach out: